AOL Postmaster Support Request

We have made some changes to the support processes. Please choose the appropriate link for your situation, and
have as much information ready regarding your issue as possible.

For Internet Receivers (non-AOL members):

Please visit Trouble Receiving from an AOL member For more information.


For Internet Senders (non-AOL members):

If you are an email service provider, an email administrator, or a non-AOL entity having trouble sending email to AOL Members please select the most appropriate option below. Please note the following forms are NOT intended for AOL Member use. If you are an AOL Member having trouble sending email please visit one of the above links for more information.


Non-AOL Members, please make the most appropriate selection from the drop down menu below and click "Next" to continue.



For general information about AOL email, check out the AOL Mail Blog.