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Postmaster.Info : Troubleshooting E-mail Delivery

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Troubleshooting AOL E-mail Delivery

Verify DNS Capability | Manual Telnet Test | Verify Connecting IP | Error Messages | Tools | Contact Us

 This page is only designed to help people who cannot send mail to AOL members. If you are having problems getting mail at your AOL account, we recommend that you visit AOL's support page.

  • Verify DNS Capability
    The following procedure will help you verify DNS capability and should work under a variety of operating systems
  • Manual Telnet Test
    This section describes how to manually perform a mail transaction through telnet and should work under a variety of operating systems.
  • Verify Connecting IP
    If you are unsure whether you are sending through a firewall or proxy server, the following test will show the path of any mail that leaves your system. 
  • Error Messages
    Common error messages and what they mean.  
  • Tools
    Various tools to assist you in getting your email through to AOL.